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Archive for the ‘Reputation Management’ Category

According to Yelp, some 135 million reviews have been published on the public opinion website since its inception in 2005. While many of those write-ups are undoubtedly chock full of glowing words extolling the virtues of everything from stellar customer service to a mouthwatering example of coq au vin, other consumers aren’t so generous with their praise. Companies […]

As of 2016, an estimated 78 percent of Americans have at least one social media profile, and they’re taking to their accounts to criticize, compliment, and otherwise interact with the brands they use most. While many exchanges are relatively uneventful, sometimes things take a different turn. A great reputation management agency will monitor the internet for […]

It’s nearly impossible to put a dollar value on your reputation, but one thing is certain: when it comes to reaching new customers your reputation is everything. As a business owner, your online reputation often determines whether potential customers will decide to work with you or not. Often expressed in the form of a review on one of many websites, your reputation […]

Yelp. A mere mention of the name can send shivers down the spine of even the most beloved local business owner. Whenever I speak with a small business owner and I bring up Yelp, the frustration is palpable. “The review filtering is blocking all my good reviews!” they exclaim. “They won’t stop pushing me to use their […]

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